Frequently Asked Questions - S.J. Corbyn
Got questions before placing a clothing order with S.J. Corbyn? We've Got Answers! We have compiled a comprehensive list of the questions we get asked the most often.
Frequently Asked Questions
When should I expect to receive my order?
We take great pride in the quality and accuracy of our products - which are made to order. Please allow 7-10 business days for delivery.
Our T-Shirt designs are made to order and utilize Direct to Garment (DTG) technology. These are not inventoried products. Please allow 7-10 business days for delivery.
First time buyer, can you fully explain the S.J. Corbyn T-Shirt design process?
Sure. All of our designs are uniquely created by us. We process all orders within 2-3 business days.
Once an order is processed, the item is professionally printed, using Direct to Garment (DTG) technology which typically takes between 3-4 business days on average.
The item is then mailed using USPS or UPS ground services.
The overwhelming majority of our products are received by customers within 7-10 business days. There are instances where customers have received their products sooner. However, there have also been instances where the customer has received orders slightly outside of this window.
Will I receive a tracking order for my product?
Yes. Tracking numbers are provided for all orders received. We believe in giving our customers peace of mind while purchased items are in transit.
Do you accept returns or exchanges?
Due to the nature of our products being made to order, returns or exchanges are only accepted in the event of receiving a defective product. If an item needs to be returned, please contact us within seven days of receipt of the defective merchandise. The item will need to be postmarked within 21 days of receipt when returning back to S.J. Corbyn.
I have a question before ordering, who can I contact?
You can contact our owner directly, regarding any concerns . Send S.J. Corbyn an email to SJCorbynFashion@gmail.com
What method of payments do you accept for U.S. orders?
We currently accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club debit and credit cards. We also accept PayPal for your convenience.
What method of payments do you accept for orders originating in Canada, the United Kingdom, Ireland, and Australia?
We currently accept Visa, MasterCard, and American Express debit and credit cards. We also accept PayPal for your convenience.
Where are your products created, designed and produced?
Unless otherwise stated on individual product page, all S.J. Corbyn products are made in the U.S.A.